1) Who we are and scope

Controller: R. Michael Anderson, registered name Vertical Leap, Inc., a U.S. company, is the controller of personal information collected via the Website and our checkout pages.

Global users: We provide products and services worldwide. Local privacy rights may apply to you based on where you live, including the EU/EEA, the UK, Florida, California, and other U.S. states.

Contact: hello@RMichaelAnderson.com

If you need this notice in an alternative format, contact us.

Note for EU/UK users: If and when Article 27 representatives are required, we will provide representative contact details upon request at the email above.

2) Information we collect

We collect information directly from you, automatically from your device, and from third parties.

2.1 Information you provide

Contact details – name, email address, phone number, billing and shipping address.

Account information – username, password, profile details.

Purchase details – products purchased, order history, support requests.

Marketing preferences – newsletter opt-ins, communication choices.

User content – posts or messages you submit to community areas.

Support and survey data – information you provide in forms, surveys, or customer support interactions.

2.2 Information collected automatically

Device and usage data – IP address, device identifiers, browser type, operating system, referring URLs, pages viewed, links clicked, session time, and similar diagnostic data.

Cookies, pixels, SDKs, and similar technologies – used for essential functions, analytics, performance, personalization, and advertising measurement.

Approximate location – derived from IP address to localize content, currency, taxes, and detect fraud.

2.3 Information from third parties

Payment processors – payment status, limited card metadata via tokenization, fraud screening results.

Advertising and analytics partners – aggregated audience and campaign performance data.

Social platforms and single sign-on – if you connect or interact via a social or identity provider, we may receive basic profile information consistent with your settings.

We do not intentionally collect sensitive personal information. Please do not submit health, government IDs, or other sensitive data to us.

3) How we use your information

We use personal information to:

Provide, operate, and secure the Website and your account.

Process orders and deliver digital content, memberships, and customer support.

Personalize content, remember preferences, and improve our offerings.

Send transactional communications – receipts, account notices, policy updates.

Send marketing messages where permitted, and allow you to manage preferences.

Perform analytics, debugging, and product development.

Detect, prevent, and investigate fraud, security incidents, and abuse.

Comply with legal obligations and enforce our Terms of Use.

4) Legal bases for processing (EU/UK)

Where GDPR/UK GDPR applies, we rely on:

Contract – to provide products and services you purchase or request.

Legitimate interests – to secure and improve the Website, prevent fraud, and market similar products where allowed.

Consent – for certain cookies, marketing, and where required by law.

Legal obligation – to meet tax, accounting, and compliance duties.

You can withdraw consent at any time where consent is our legal basis.

5) Cookies and similar technologies

We use:

Essential cookies – required for core functionality, security, and checkout.

Analytics and performance – to understand usage and improve the Website.

Personalization – to remember settings and optimize experience.

Advertising and measurement – to deliver and measure promotions and retargeting.

You can manage cookies via our on-site consent banner and your browser settings. Some features may not function without essential cookies. If your browser or plugin sends a Global Privacy Control (GPC) signal, we treat it as an opt-out of “sale” or “sharing” for targeted advertising where legally required.

6) Marketing, newsletters, and one-click purchases

We may send you marketing emails if you opt in or if permitted under applicable law for existing customers. You can unsubscribe at any time using the link in our emails.

With your consent, our payment processor may store a tokenized payment credential to enable future charges, subscriptions, or one-click purchases you initiate. You can disable stored credentials by contacting us or via your account where available.

7) Subscriptions and auto-renewals

If you enroll in a membership or subscription, it may renew automatically until you cancel. Before you complete your order, we disclose renewal terms and price. You can cancel at any time via the method described in the Terms of Use or your account settings. For California residents, a simple online click-to-cancel method is available.

8) EU/UK digital content withdrawal right

If you are an EU/UK consumer, you generally have a 14-day withdrawal right for distance purchases. If you request immediate access to digital content before the period ends, you expressly consent to performance starting and acknowledge you lose the withdrawal right once download or streaming begins.

9) How we disclose information

We do not sell personal information for money. We may disclose personal information as follows:

Service providers and processors – hosting, payment processing, email delivery, analytics, customer support, security, and advertising measurement, bound by contract to use data only on our instructions.

Advertising and analytics partners – to measure campaigns and provide interest-based advertising. This may be considered a “sale” or “sharing” under some U.S. state laws; see Section 13 for your choices.

Business transfers – in connection with a merger, acquisition, financing, or sale of assets.

Legal and compliance – to comply with law, respond to lawful requests, enforce our terms, protect rights, safety, and prevent fraud.

With your direction or consent – for example, posting in community areas or connecting accounts.

We do not knowingly allow third parties to use payment card numbers for their own purposes.

10) International transfers

We are based in the United States and may transfer personal information to the U.S. and other countries that may not provide the same level of data protection as your home jurisdiction. Where required, we use appropriate safeguards such as Standard Contractual Clauses and additional measures. You can contact us for more information.

11) Data retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy, including:

Account and purchase records – for the life of your account and for legal, tax, and accounting periods thereafter.

Marketing data – until you opt out or request deletion, or after a period of inactivity consistent with law.

Technical logs and analytics – for short, reasonable periods unless needed for security or improvement.

We delete or de-identify data when it is no longer needed, subject to legal holds or obligations.

12) Security

We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the data we process. No method of transmission or storage is 100 percent secure, and we cannot guarantee absolute security.

13) Your privacy choices and rights
13.1 Email marketing

You can unsubscribe at any time via the link in our emails or by contacting us.

13.2 Cookies and targeted advertising

Manage cookies through our consent banner, browser settings, and advertising industry opt-outs. Where required by law, we honor the Global Privacy Control (GPC) signal as an opt-out of “sale” or “sharing” for targeted advertising.

13.3 U.S. state privacy rights

Residents of certain U.S. states, including California, Colorado, Connecticut, Utah, and Virginia, may have the right to:

Know and access categories and specific pieces of personal information we have collected.

Delete personal information.

Correct inaccuracies.

Opt out of the sale or sharing of personal information for cross-context behavioral advertising.

Limit the use and disclosure of sensitive personal information where applicable.

Not receive discriminatory treatment for exercising rights.

To exercise these rights or submit an opt-out request, contact hello@RMichaelAnderson.com
with your state of residence. If we deny a request, residents of certain states may appeal by replying “Appeal” to our decision email.

California disclosures:
We do not knowingly sell or share personal information of consumers under 16. We do not offer financial incentives for personal information.

13.4 EU/UK GDPR rights

If GDPR/UK GDPR applies to you, you may have the right to:

Access, correct, or delete personal data.

Port personal data in a commonly used, machine-readable format.

Restrict or object to processing, including direct marketing.

Withdraw consent where processing is based on consent.

Lodge a complaint with your local supervisory authority.

Contact us at hello@RMichaelAnderson.com
to exercise your rights. We may need to verify your identity to process your request.

14) Payments

We use third-party payment processors. We do not store full payment card numbers. Processors are responsible for PCI-DSS compliance and may store tokenized credentials with your consent for future transactions.

Stripe: https://stripe.com/privacy

15) Third-party links

The Website may link to third-party sites or services we do not operate. Their privacy practices govern any information you provide to them. We are not responsible for third-party content or privacy practices.

16) Children’s privacy

The Website is for users 18 years and older. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact hello@RMichaelAnderson.com and we will delete it.

17) Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with a new effective date. Where required by law, we will notify you and, if necessary, obtain your consent.

18) How to contact us

If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, contact:
hello@RMichaelAnderson.com

If you are in the EU/UK and believe we have not resolved your concern, you may have the right to contact your local data protection authority.